Optimize Patient Care, Reduce Staff’s Workload
The MCOMS HealthCARE suite includes IPTV, VOD, Cast, Signage, Mobile, and Internet solutions for hospitals, clinics, and other care providers. We deliver digital content, connectivity, information, and commerce services to both patients and their families.
The project MCOMS HealthCARE is carried out within the framework of the National Recovery and Resilience Plan Greece 2.0, funded by the European Union – NextGenerationEU. View more info about the platform and our Hôpital de La Tour installation.
Patient Engagement
Welcome message or video
Facility information
Maps, emergency numbers, visiting hours, staff info
Patient dashboard
Patient care plan
Care team, list of hospital staff
Patient survey
Calendar with scheduled events, procedures, therapies
Post-discharge content, at-home exercises, guidelines and videos
Discharge planning
Educational videos on patient’s care plan
View bill, Messages
Entertainment
Free-to-guest TV and radio channels
Pay TV packages
Movies on demand
Music on demand
Cast/stream content (Hulu, Netflix, YouTube, etc.)
News from international websites
Relaxation videos
Communication And EServices
Video calling
Nurse Calling integration
Voice assistance
Chat
Meal ordering
Room control
Chat
eConcierge (housekeeping, shopping, etc.)
Integrated e-shop
Weather info
Public announcements
Signage
Way finding
Directional signage screens
Door Displays
General Information
TV channels
Advertisements
Cafeteria/Restaurants menus
Queue management
wifi
Branded portal page
Login options
URL redirects
Social media engagement
Monetization options
Data Collection
Advertisements
Designed For All Screens
TVs
Signage monitors
Tablets
Smartphones
Bedside terminals
Project Scope and Results
The goal was to upgrade the services provided to patients and enable healthcare units to communicate with, inform, educate, and entertain patients and visitors. The ecosystem was implemented as a set of self-sufficient, interoperable applications. During development, best practices are emerging around digital patient interaction systems. Compliance with GDPR regulations is also ensured. The proposed ecosystem is available on both on-premises infrastructure and on the cloud. The project resulted in the development of demonstrable digital prototypes for each individual application and for the overall ecosystem.
The project focuses on creating a digital ecosystem under the general title MCOMS HealthCARE, which includes an interactive dashboard through which the patient can access, from any screen
(TV, mobile device or bedside terminal), a range of services: information about the healthcare provider, communication with the provider’s facilities, personalized updates, entertainment, wellness
and educational medical content, connectivity services.
| Προϋπολογισμός έργου / Project budget: | 357.682,88 € |
| Δημόσια Δαπάνη / Public funding: | 171.621,11 € |
Το έργο υλοποιήθηκε στο πλαίσιο του προγράμματος «Ανάπτυξη Ψηφιακών Προϊόντων και Υπηρεσιών» του Εθνικού Σχεδίου Ανάκαμψης και Ανθεκτικότητας «Ελλάδα 2.0» με τη χρηματοδότηση της Ευρωπαϊκής Ένωσης – NextGenerationEU.
This project is carried out within the framework of the National Recovery and Resilience Plan Greece 2.0, funded by the European Union – NextGenerationEU.
Επίσημη διαδικτυακή πύλη της δράσης: https://digitalsme.gov.gr
