UX/UI Customization
Hotel branding
Digital content
Connectivity Commerce services
Multiple devices support
One centralized platform
Rich Content, OTT apps
Electronic Program Guide (EPG)
Video On Demand (VOD)
Weather, Radio, News
Flight Information
City guide, Event guide
Smart TV apps
Integrations
PMS (Oracle +25 systems)
POS (Oracle Simphony)
Service Order Management
Conference Management
Dashboards
In-Room Tablets
Spa, Golf
Webapp virtual remote
Room Controls
Voice Controls
Door lock
HOTstream OMS
Operations Manager
Interface Agents
Content Update service
Cloud Monitoring service
Failover Agents
Software Update service
Cloud
Lower Cost – CapEx free deployment
Scale to meet demand as needed
Resiliency and redundancy
Faster Project Deployment
Lower Maintenance Headaches
Improved Efficiency and Guest Satisfaction
27/7 Service
Customer satisfaction
Highly skilled engineers
Great response time
1:1 redundant hardware
integrations
Seamless operational efficiency, IoT applications and contactless experience
MCOMS opens the door to getting the most out of the POS, PMS, CRM, SPA and other hospitality systems. HOTstream puts them into action, through targeted marketing and on-site commerce on any screen. HOTstream ecosystem makes the guests feel recognized and rewarded throughout their stay and beyond, generating long term value and increasing guests’ loyalty at the same time. More than fifty integrations with different systems are already implemented and many more are currently under development. MCOMS ensures that if a hotel has a system that is not yet integrated, it will be added as part of the HOTstream installation process.